The strongest parts of this training were:

• Whole course – needs to be part of basic training
• Needs to be part of academy training and in-service training
• Good rapport with class, good power point
• Very engaging
• Great examples
• Learning you can’t always read people. This course proved me wrong. I want to learn more to do better. This course needs to be longer.
• Practicability to the job!! Fantastic course.
• Good idea having “real” roll players to help illustrate the practicability of the course
• Instructor’s knowledge and live actors
• Real, live, training
• Live role players
• The interaction with the subjects